Privacy Policy
Effective Date: January 5, 2026
At Ethnowear, we value the trust you place in us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website and purchase our products. By using our services, you agree to the terms outlined below.
1. Information We Collect
We collect information to provide a better shopping experience and to fulfill your orders. This includes:
Personal Identity: Name, and gender.
Contact Information: Email address, phone number, and shipping/billing address.
Payment Details: Payment information is processed through secure, encrypted gateways. We do not store your credit/debit card numbers on our servers.
Technical Data: IP address, browser type, and device information gathered via cookies to improve site functionality.
2. How We Use Your Information
Your data is used specifically for:
Order Fulfillment: Processing payments, shipping your designer suits, and sending order updates.
Customer Support: Responding to your inquiries via help@ethnowear.com.
Personalization: Suggesting festival wear and styles that match your preferences.
Marketing: Sending newsletters and promotional offers (only if you have opted in). You can unsubscribe at any time.
3. Data Sharing and Disclosure
Ethnowear does not sell or rent your personal information to third parties. We only share data with trusted partners necessary to run our business:
Logistics Partners: To deliver your orders to your doorstep.
Payment Processors: To ensure secure transactions.
Legal Compliance: If required by law or to protect our rights.
4. Cookies and Tracking
We use cookies to enhance your browsing experience. Cookies help us remember your cart items and understand how you interact with our site. You can choose to disable cookies through your browser settings, though some features of the site may not function correctly.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
6. Your Rights
As a user, you have the right to:
Access the personal data we hold about you.
Request a correction of inaccurate information.
Request the deletion of your data (subject to legal or contractual obligations).
Opt-out of marketing communications.
7. Changes to This Policy
Ethnowear reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have questions or concerns regarding your privacy, please contact our Data Protection Team:
Ethnowear Support Email: help@ethnowear.com
Address: Unit 402, 4th Floor, Signature Tower, Bandra-Kurla Complex (BKC), Mumbai, India.
